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Overview

Attackers usually rely on encryption, but they also apply other pressure. They often steal data first and threaten to release it if the victim does not pay, a combination known as double extortion. Some threaten partners and clients or launch distributed denial of service attacks, and some steal data and extort the victim without deploying ransomware at all. Attackers typically demand the ransom in a cryptocurrency.

An incident can leave an organization unable to reach the data it needs to operate and deliver services, and recovery can be long and costly. CISA groups the common ways in as internet-facing vulnerabilities and misconfigurations, compromised credentials, phishing, an earlier malware infection, advanced forms of social engineering, and third parties and managed service providers. Some groups focus on large organizations, such as critical infrastructure providers and governments, that cannot tolerate long disruptions.

CISA advises keeping offline, encrypted backups of critical data and testing them regularly, because many ransomware variants look for reachable backups to delete or encrypt. It also advises a regularly exercised incident response plan, phishing-resistant multifactor authentication, regular vulnerability scanning and patching of internet-facing systems, and not exposing services such as remote desktop protocol to the internet.

Law enforcement does not encourage, endorse, or condone paying ransoms. Paying does not guarantee access to the data, leaves the computer infected, funds criminal groups, and makes the victim more likely to be targeted again. Some malware poses as ransomware but does not decrypt the files after payment; this is known as wiper malware.

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Frequently Asked Questions

Should you pay a ransomware ransom?→

Law enforcement does not encourage, endorse, or condone paying. Payment does not guarantee you get your data back, the computer stays infected, the money goes to criminal groups, and payers are more likely to be targeted again.

What is double extortion ransomware?→

In double extortion, attackers both encrypt the victim's data and steal it, then threaten to release the stolen data to pressure the victim into paying.

Can files encrypted by ransomware be recovered without paying?→

Files encrypted by most ransomware typically cannot be decrypted by anyone but the attacker. Up-to-date offline backups are the most effective way to recover, and the No More Ransom project collects decryption tools that may help in some cases.

How do organizations protect against ransomware?→

Keep offline, encrypted backups and test them, maintain and exercise an incident response plan, use phishing-resistant multifactor authentication, patch internet-facing systems promptly, and keep remote desktop and similar services off the internet.

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Sources

Definitions follow the government and standards body sources listed above. This site is not affiliated with the agencies or organizations cited.