411 Technical Support Specialist
Certification options for DoD Cyber Workforce Framework work role 411 in the Cyber IT element, by proficiency level, from DoD 8140 qualification matrix V2.1. A certification is one of several ways to meet a work role's foundational qualification, along with education, training, and an experience alternative.
Updated
- Certification Options
- 12
- Matrix Status
- Approved
Certifications by Proficiency Level
12 options| Certification | Issuer | BasicBasic12 | Inter.Intermediate10 | Adv.Advanced6 |
|---|---|---|---|---|
| CCNP Security Cisco Certified Network Professional Security · Cisco | Cisco | Qualifies | Qualifies | Qualifies |
| CISA Certified Information Systems Auditor · ISACA | ISACA | Qualifies | Qualifies | Qualifies |
| FITSP-O Federal IT Security Professional-Operator-NG · Federal IT Security Institute | Federal IT Security Institute | Qualifies | Qualifies | Qualifies |
| GICSP Global Industrial Cyber Security Professional · GIAC | GIAC | Qualifies | Qualifies | Qualifies |
| SecurityX / CASP+ CompTIA SecurityX · CompTIA | CompTIA | Qualifies | Qualifies | Qualifies |
| SSCP Systems Security Certified Practitioner · ISC2 | ISC2 | Qualifies | Qualifies | Qualifies |
| CND Certified Network Defender · EC-Council | EC-Council | Qualifies | Qualifies | No |
| GFACT GIAC Foundational Cybersecurity Technologies · GIAC | GIAC | Qualifies | Qualifies | No |
| GSEC GIAC Security Essentials · GIAC | GIAC | Qualifies | Qualifies | No |
| Security+ CompTIA Security+ · CompTIA | CompTIA | Qualifies | Qualifies | No |
| A+ CompTIA A+ · CompTIA | CompTIA | Qualifies | No | No |
| Network+ CompTIA Network+ · CompTIA | CompTIA | Qualifies | No | No |
Options aligned to a higher proficiency level also qualify for the lower levels.
Related
Other Cyber IT work roles
Certification options from the DoD 8140 Qualification Matrix V2.1 (2025-09-19), excluding entries the matrix marks as pending validation. The matrix is the authoritative source; check the current version and your component's requirements for a specific position. This site is not affiliated with the Department of Defense.