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CISA Known Exploited Vulnerabilities

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability is confirmed as actively exploited and is listed in the CISA KEV catalog.

Added to KEV
2024-08-15
Remediation due
2024-09-05

Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

CISA notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Severity

CVSS 3.1 · CNA9.8 CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
SSVC · CISA-ADP
Exploitationactive
Automatableyes
Technical impacttotal

Affected Products

VendorProductAffected versions
SolarWindsWeb Help Desk
previous versions to 12.8.3

References

2 Links

Record Details

Published
2024-08-13
Last updated
2025-10-21
Assigner (CNA)
SolarWinds
Credited to
Inmarsat Government / Viasat

CVE record data © The MITRE Corporation, used under the CVE Terms of Use. Exploited-in-the-wild data from the CISA Known Exploited Vulnerabilities catalog (CC0). Exploit prediction scores by FIRST EPSS (first.org/epss). This site is not endorsed or certified by MITRE, NVD, CISA, or FIRST.