CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability is confirmed as actively exploited and is listed in the CISA KEV catalog.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2025-26399 ; https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm ; https://nvd.nist.gov/vuln/detail/CVE-2025-26399
Description
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
Severity
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HAffected Products
| Vendor | Product | Affected versions |
|---|---|---|
| SolarWinds | Web Help Desk | 12.8.7 and below |
References
2 LinksRecord Details
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Related Tool Categories
Tool categories that test for or protect against this vulnerability class.
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