How severe is CVE-2024-4879?

CVE-2024-4879 has a CVSS 3.1 base score of 9.8 (CRITICAL). EPSS estimates a 100.0% probability of exploitation in the next 30 days. It is listed in the CISA Known Exploited Vulnerabilities catalog.

CVE-2024-4879: Jelly Template Injection Vulnerability in ServiceNow

CISA Known Exploited Vulnerabilities

ServiceNow Improper Input Validation Vulnerability is confirmed as actively exploited and is listed in the CISA KEV catalog.

Added to KEV

2024-07-29

Remediation due

2024-08-19

Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

CISA notes
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154; https://nvd.nist.gov/vuln/detail/CVE-2024-4879

Description

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Severity

CVSS 4.0 · CNA9.3 CRITICAL

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

CVSS 3.1 · CNA9.8 CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

SSVC · CISA-ADP

Exploitationactive

Automatableyes

Technical impacttotal

Affected Products

Vendor	Product	Affected versions
ServiceNow	Now Platform	0 to <Utah Patch 10 Hot Fix 3 0 to <Utah Patch 10a Hot Fix 2 0 to <Vancouver Patch 6 Hot Fix 2 0 to <Vancouver Patch 7 Hot Fix 3b 0 to <Vancouver Patch 8 Hot Fix 4 0 to <Vancouver Patch 9 0 to <Vancouver Patch 10 0 to <Washington DC Patch 1 Hot Fix 2b 0 to <Washington DC Patch 2 Hot Fix 2 0 to <Washington DC Patch 3 Hot Fix 1 0 to <Washington DC Patch 4

References

3 Links

Other references

Record Details

Published

2024-07-10

Last updated

2025-10-21

Assigner (CNA)

Credited to

Adam Kues; Assetnote Attack Surface Management

More from ServiceNow

CVE-2024-52179.8

Incomplete Input Validation in GlideExpression Script

Related Tool Categories

Tool categories that test for or protect against this vulnerability class.

CWE-1287 · Improper Validation of Input Type

Application Security Tools

CVE record data © The MITRE Corporation, used under the CVE Terms of Use. Exploited-in-the-wild data from the CISA Known Exploited Vulnerabilities catalog (CC0). Exploit prediction scores by FIRST EPSS (first.org/epss). This site is not endorsed or certified by MITRE, NVD, CISA, or FIRST.