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Description

ServiceNow has remediated a SQL injection vulnerability that was identified in in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.  ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.  We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Key Findings

as of 2026-11-12
All KEV statistics→
  • Its current EPSS score (5.1%) is higher than that of 17% of CISA KEV entries.

Severity

CVSS 4.0 · CNA · CVSS-B10.0 CRITICAL
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:HOpen in CVSS calculator
SSVC · CISA-ADP
Exploitationnone
Automatableyes
Technical impacttotal

Affected Products

ProductAffected versions
ServiceNow
ServiceNow AI Platform
0 to <Xanadu Patch 11 Hot Fix 7a
0 to <Yokohama Patch 12 Hot Fix 3b
0 to <Yokohama Patch 13 Hot Fix 4
0 to <Zurich Patch 7b Hot Fix 3
0 to <Zurich Patch 8 Hot Fix 5
0 to <Zurich Patch 9 Hot Fix 6
0 to <Zurich Patch 10 Hot Fix 2m (m-branch)
0 to <Zurich Patch 10 Hot Fix 3 (standard)
0 to <Zurich Patch 11
0 to <Zurich Patch 12
0 to <Australia Patch 2 Hot Fix 3
0 to <Australia Patch 3 Hot Fix 2
0 to <Australia Patch 3m
0 to <Australia Patch 4
0 to <Australia Patch 5

References

1 links

Record Details

Published
2026-08-27
Last updated
2026-08-29
Assigner (CNA)
SN
Credited to
-

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CVE record data © The MITRE Corporation, used under the CVE Terms of Use. Exploited-in-the-wild data from the CISA Known Exploited Vulnerabilities catalog (CC0). Exploit prediction scores by FIRST EPSS (first.org/epss). Alert titles and links from CISA cybersecurity alerts. This site is not affiliated with or endorsed by MITRE, NVD, CISA, or FIRST.